*(Free Delivery Over £500 - Excluding VAT)
Express Next Day Delivery
European Standard Delivery
(Subject To Out Of Areas Surcharges)
Click & Collect
TERMS & CONDITIONS
The following procedures are made in accordance with and subject to the Return of Goods section of the Terms and Conditions of Sale. No products will be accepted for return without prior authorisation from My KNX Store.
Requests for Return of Goods – Procedure
Requests for product returns can be made from your online we account once you login and go to your previous orders. Where you wish to return items to My KNX Store, these goods must comply with the authorised returns criteria as set out below:
On receipt of all the appropriate information, we will send confirmation of the return request and advised of the necessary action e.g. acceptance and collection arrangements or a rejection of the request. All returns will be inspected on receipt.
Any queries please contact: firstname.lastname@example.org
All orders will be shipped within 5-7 working days unless out of stock with the manufacture. You will be notified via e-mail of any deliveries which fall outside of this time.
Some items are made to order and may take longer than the 5-7 days for delivery. If you have ordered a made to order item, we will inform you via email once the relevant supplier has confirmed the delivery time scale.
Although delivery dates are quoted in good faith no liability shall attach to the Company for delays in delivery, or for non-delivery caused by circumstance outside the Company’s control.
6a) No claims by the Buyer for non-delivery, particularly as a result of non-delivery by another supplier to the Company, discrepancy, delay in delivery, or for loss of goods or damage of the same will be considered by the Company, unless either.
i) both the Carrier and the Company are advised of all damages within three working days of receipt of the Goods by the Buyer.
ii) non-delivery or delay is reported in writing by the Buyer to the Carrier and the Company within three days after the invoice date. Time is of the essence of this clause.
If the Goods are accepted from the Carrier unchecked, delivery notes and or delivery sheets signed “not examined” will not relieve the Buyer from his obligation to inform in writing, any shortages. The Company’s liability in respect to any claim accepted under this Clause is limited to making up the shortage or replacing any goods proved to have been damaged or lost in transit to the point of delivery. The Company accept no liability for any loss or damage suffered by the Buyer whether direct or consequential and whatsoever arising.
ZONE 2 - £15.00*
Rep. Of Ireland
ZONE 3 - £15.00*
ZONE 4 - £15.00
ZONE 5 - £20.00
ZONE 51 £20.00
ZONE 6 - £30.00