System Support

At My KNX Store we understand that system requirements can vary greatly between projects and that new products and/or more advanced levels of system commissioning can be needed to achieve the desired levels of control. In addition to our KNX training offering we provide direct system support whereby a member of our technical team will work directly with you either remotely or on site. This is a trade service and only available to certified KNX Partners who hold an active trade account with us.

Support Packages

Online Support: 30min

Over the phone / team-view support provided for specific product set-up and/or system commissioning

Pre-booked slots only

Online Support: 1hr

Over the phone / team-view support provided for specific product set-up and/or system commissioning

Pre-booked slots only

On-site Support: Half Day

Hands on support for more advanced levels of product / system configuration and/or commissioning.

Pre-booked slots only

On-site Support: Full Day

Hands on support for more advanced levels of product / system configuration and/or commissioning.

Pre-booked slots only

For more information or to request a support slot contact: